1. Introduction
These Terms & Conditions govern your use of our website and the purchase of pet products, pet food, and pet accessories from Ares Traders Distributors. By accessing our website, you agree to comply with these terms.
2. Eligibility
You must be at least 18 years old to make purchases or create an account.
3. Product Information
We strive to provide accurate product descriptions, images, and specifications. However:
- Colors may vary due to screen settings
- Packaging may differ from images
- Product availability may change without notice
4. Pricing & Payments
- All prices are listed in [your currency]
- Prices may change at any time
- Payments must be made through approved secure gateways
- We reserve the right to refuse or cancel orders
5. Order Acceptance
An order is considered accepted only after:
- Payment is successfully processed
- You receive an order confirmation email
We may cancel orders due to:
- Stock unavailability
- Incorrect pricing
- Fraudulent activity
6. Shipping & Delivery
Shipping timelines are estimates and may vary due to:
- Courier delays
- Weather conditions
- Remote locations
Refer to our Shipping & Delivery Policy for full details.
7. Returns, Refunds & Cancellations
All returns and refunds are governed by our Refund & Cancellation Policy.
8. User Responsibilities
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Provide false information
- Violate intellectual property rights
9. Limitation of Liability
We are not liable for:
- Allergic reactions to pet food
- Misuse of pet accessories
- Indirect or consequential damages
10. Governing Law
These terms are governed by the laws of Maharashtra / India.